services

Service

Solid technical expertise, prompt response, and worry-free cooperation – these are the most frequent comments from customers about Lianli's services.

Our technical service team possesses extensive industry application experience and can provide clients with free electrical selection calculations and system matching solution design in the early stages of a project. Whether it's residential power distribution, industrial control, or renewable energy grid connection scenarios, we assist clients with optimal component selection and configuration optimization from a professional perspective, reducing project costs and improving system reliability from the outset.

  • Professional support
  • Customized solutions
  • Rapid Response
  • Lifetime maintenance

Pre-sales service

| Free system selection calculation, accurately matching system solutions.Simply provide the project parameters, and our technical team will tailor the optimal product configuration solution for you, avoiding the waste of "using a large horse to pull a small cart" and eliminating the safety hazards of "using a small horse to pull a large cart". | System matching solutions provided free of chargeFrom load calculation to protection setting, from component selection to system topology optimization, we provide professional-level technical research support to give your project a head start. | Technical consultation with zero barriersRegardless of project size, a single phone call connects you with a senior electrical engineer for expert advice. | We understand products, and we understand your application scenarios even better.Our technical team has in-depth knowledge of the power distribution needs of various industries, including residential, industrial control, new energy, and rail transit, and provides scenario-based and precise selection advice.

Sales service

| We will strictly adhere to our delivery schedule and will never delay your project.Establish full-process time node control from order confirmation to production scheduling, quality inspection and logistics to ensure on-time product delivery. | On-site installation guidance to ensure the product performs at its best.Based on customer needs, professional technical support personnel can be arranged to provide on-site installation guidance and commissioning services to ensure correct equipment installation and reliable operation. | OEM/ODM efficient collaborationWhether it's OEM or custom development, our support team can respond quickly and ensure smooth cooperation with our technical strength. | Order status is visible throughout the entire process.From production scheduling to logistics tracking, customers can keep track of their orders at any time, making communication more transparent.

After-sales service

| Rapid response mechanismEstablish a problem-based tiered handling process. For general problems, provide a solution within 2 hours; for emergency faults, provide a solution or on-site support within 24 hours. | Every piece of feedback motivates us to improve.Establish a comprehensive customer follow-up and satisfaction survey mechanism, regularly collect user experiences, and transform customer feedback into a source of inspiration for product and service upgrades. | Product lifecycle protectionFrom installation and commissioning to operation and maintenance, our services do not end with the expiration of the warranty period, and our technical support hotline remains available indefinitely. | Quality traceability with one clickWith a full-chain traceability system, each product can be traced back to the raw material batch and production station, making problem handling reliable, precise and efficient.